FLYBUS, serving Airlines and their Customers:
passengers yearly moved, on behalf of 50+ airlines
dedicated busses for passenger and crew transportation
Our service is available H24, 7 days a week
FLYBUS, an AVICO Group company
AVICO Group offers a wide range of services for airlines and air transport industry.
Founded 20 years ago, AVICO Group has opened branches in 9 countries, over 3 continents and has developed a consolidated turnover of 140+ million euros: aircraft chartering and lease, asset management, airport and operational services and training are AVICO Group core activities.
Flybus serves 50+ airlines and transfers 6 000 000 passengers between terminals and airplanes yearly at Paris CDG airport.
Flybus owns a dedicated bus fleet for such missions and an experienced team to transport passengers with efficiency and comfort.
PHOEBUS is a FLYBUS sister company dedicated to crew transfer.
With leather seats, tinted windows, hi-fi system, video equipped vehicles and dedicated services, PHOEBUS commitment is to offer a smooth an confortable travel to your flying crew transiting in Paris.
Long distance transportation
FLYBUS also performs long distance transportation, to bring as well passengers as crew to their final destination or another airport.
FLYBUS owns large capacity busses (up to 56 passengers), designed to offer a high comfort level dedicated to long travels.
Daniel Catouillard is graduate of IAAG and has started his career as airline manager (Air Jet OCC manager, TEA Ops deputy VP) before creating Paris Flight Support, a company dedicated to airport supervision and handling purchase.
Daniel has founded Flybus in 2003 and leads the company since then.
Passenger Safety is first FLYBUS priority and first goal of our teams.
Modern vehicles, properly maintained
FLYBUS has great concern with its fleet renewal and rigorous maintenance. Maintenance planning includes:
- bus check each time a driver starts service
- daily maintenance, by 2 dedicated Flybus engineers
- schedule maintenance, subcontracted to dedicated maintenance organization
- Heavy maintenance and full refurbishment by bus manufacturer, based on multi-year program
Well trained and monitored drivers
Recurrent training is part of basic FLYBUS process. All our drivers are licenced for Public Transportation, trained for ramp driving and security control.
Training and team skill follow up are ensured continuously by FLYBUS.
Qualified and careful drivers
Our drivers are 10 years passenger transportation experienced as an average, and bring their extended experience to enrich our Customer service.
Modern and comfortable vehicles
Our last generation busses are serviced as per a rigorous maintenance program.
Crew transportation busse are equipped with leather seats, and for some of them with tinted windows, hi-fi and video system and toilets.
Forward planning, real time regulation
Our planning agents realize a day by day dimensioning of human and material means, in order to ensure customer standard compliance and quality service, as well as preserving company productivity and efficiency.
Our Operation Control Department works 7 days a week to control activity 7 days a week, hour by hour, and to consider any last minute change and unexpected events and react accordingly to provide service as required, on time.
An dedicated fleet management tool
FLYBUS relies on XOps, an IT system dedicated to airport facility management, continuously updated by Saria aircraft movement data stream and controlled via a dynamic graphic interface. Such tool gives global visibility to our operational coordinators to deploy and re-allocate our means with highest reactivity.
A 24/7 service
Our logistic teams are available 24/7: at any time, we can respond in real time to cope with your unexpected requirements and last minute changes.
Emergency response, by FLYBUS
Facing non planned events are daily tasks within FLYBUS: last minute airplane positioning on a remote parking stand, flight delay, re-routed aircraft, program change…
Our teams are dimensioned to face such real time changes, our supervisors are experienced to handle unexpected constraints. Our means and expertise are available to serve you daily and to respond promptly in abnormal context.
Sens of service, mandatory to satisfy our customers
We cannot ignore bus transshipment is source of discomfort, as well for airline passengers as their flying crews.
Our goal is to avoid it becomes a dissatisfaction item: service quality is a major component of our business, and an imperative goal for FLYBUS.
Nevertheless on-time performance commitments, our teams develop a real Customer survey, to cope with airline and handling company requirements, as well as their own customers and personals.